Shipping policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below:
Processing Time
Orders are processed within 3 business days (excluding weekends and holidays). During busy periods, processing may take a little longer—thanks for your patience!
Shipping & Delivery
Shipping times vary depending on your location and the shipping method selected at checkout.
Order Confirmation & Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number (if applicable). Please allow up to 24 hours for tracking to update.
Shipping Address
Please double-check your shipping address at checkout. We’re not responsible for delays or misdelivery caused by incorrect information.
International Shipping
International customers are responsible for any customs duties, taxes, or import fees.
Lost or Damaged Shipments
If your order is lost or damaged, please contact us at Soulandsummit.inc@gmail.com within 3 days of the estimated delivery date so we can assist.
Returns
For returns or exchanges, please refer to our [Return Policy] page.